Learn more about the Motor Vehicle Sales Act 2003 in this area of the site. Find out who is required to register as a motor vehicle trader and their responsibilities to consumers. Learn where you can take a complaint and the process to follow with different agencies.
New Zealand's Motor Vehicle Sales Act (MVSA) came into effect on 15 December 2003.
Traders have a number of responsibilities to consumers under the MVSA.
Different agencies are responsible for different parts of the MVSA.
There are several agencies who can help if you have problems related to buying a motor vehicle. Check out the most common issues that the Registrar of Motor Vehicle Traders doesn't deal with and find details of who may be able to help.